SUCCESS STORIES
“Restaurant Story has worked with Change since we first opened our doors. During this time Change has helped us place our Head Sommelier and Restaurant Manager within Front of House, as well as, a number of skilled chefs for our Back of House team. As our business is now growing and diversifying, we are pleased to have Change come along with us on this journey, as they help us recruit for additional employees for our new projects. It is always helpful having a recruitment partner you can rely on to find you the right staff because they know your business and understand your company ethos.There are a number of elements that make Change’s service stand out from that of other recruitment agencies, the first being their thorough work ethic and processes. Many members of the team at Change have taken the time to dine in our restaurant, giving them a better idea of what we are about and what we are looking for when hiring new staff. They also recently sent out a press release for us detailing the placement of our Head Sommelier which we received a significant amount of media coverage from including follow up articles. This is an added benefit I have never experienced from a recruitment agency before and I feel it really showcases their desire to partner with their clients and form long lasting relationships. I would highly recommend Change to anyone looking to recruit within the hospitality or luxury sectors and look forward to working with them in the future”.
“I have been working with Change for years, and amongst other things they have seen me through successfully staffing my restaurant Tom’s Kitchen. Change always provides me with quality chefs and front of house candidates for both my restaurants and haven’t let me down”!
“I have worked very closely with Change on permanent chef recruitment for both our properties since March 2015. Since our initial meeting last year, we have been able to place approximately 6 candidates in our kitchen through Change. What sets their approach apart from other recruiters is that they provide factual information about candidates and do not try to oversell candidates. This has led us to fully understand who the candidate is prior to meeting them and also helps to manage our expectations in this way. Change team has fully grasped what type of company and employer we are and really understands our culture at the hotel. They manage to send candidates with the right pedigree to positively compliment our team. Change have managed to send high calibre chefs in tough times in London which has enabled us to get our kitchen back into shape. Without them assisting us with our permanent chef recruitment, we would have struggled massively over the summer period and we are very grateful for all their hard work”.
“I have worked with Change since 2014 and during that time we have recruited both permanent and temporary chefs from Demi Chef de Partie through to Sous Chef level. I have found the team at Change to be very friendly, always trying their best to find the right candidates whether it’s for a permanent or temporary position. Change are very up to date with what is happening in the hospitality industry and have a great understanding of the current demand for chefs. They are flexible in helping us out and meeting our needs even when given short notice. Over the years, we have built a good relationship with Change and they play an important part in helping us staff The Thomas Cubitt and other Cubitt House sites”.
“Having recently been appointed as Interim Group HR Manager for The Fat Duck Group, I contacted Change to help me with recruiting a senior position into the business. Change quickly understood what we were looking for, worked enthusiastically to identify good candidates and soon found the perfect person for the role. Throughout the process Change were professional, effective and kept me informed of their progress. I continue to work with Change as one of my recruiters of choice”.
“Since I have been with Graysons restaurants, I have been lucky enough to work with any recruitment agency of my choice. I selected the Change as I felt they would best meet my requirements at the British Library. Since we started working together in 2016, Change has been exceptional in providing me with extremely talented hardworking chefs, from sandwich makers to Head chefs. With all agencies, you are always promised a quick response, trained chefs and hard workers that have been reference and skills checked beforehand but often this isn’t the case. However, Change has kept their promise from the beginning and has not disappointed. The commitment, understanding and attention to detail that our Account Manager has ensured Graysons has been given for the British Library, will keep me a customer for many years to come and I would certainly recommend their services to others”.
“Moving Venue have always thoroughly enjoyed working with the team at Change. They have consistently demonstrated a deep understanding of our operations at Moving Venue and our specific requirements. Consequently, they only present candidates whom they believe not only possess the requisite experience but also align with our company culture. The trust we have in Change is unwavering, and we highly appreciate their candidate recommendations, which greatly streamline our recruitment process.”
“We started to use Change this summer; the quality of the Waiting staff they supply is excellent and the Consultants behind the scenes are always there (even at short-notice) should we need any support. I would recommend without hesitation.”
“We have worked with Change Hospitality for many years for live event chefs to assist us with busy periods in our event calendar and have found the quality of the chefs to be superb and the service offered by the temporary BOH team second to none.
We have also used Change to fill permanent roles in all areas of our business, back and front of house, and for non-operational roles. We have found that the permanent team spend time to get to understand the needs of our business and our company culture to really find the best skill and personality fit to join our creative team. We would highly recommend Change.”
“We have used Change Hospitality for several years specifically for Chef de Partie roles on a busy matchday. Their personal and dedicated approach to staffing ensures that we receive highly qualified and hard-working staff on a matchday. Their staff work well within our team and we see them returning throughout the season to come back and work. Beth, our account manager is always on hand to answer any questions and fulfil any last minute requests should we need.”
Candidates
“Change are an excellent agency if you are looking to expand your repertoire as a chef. Beth, my main contact, and Josh handling the events for back of house have excellent communication and will always accommodate your schedule. She always offers me interesting assignments at prestigious London venues for high-end caterers, and is also very willing to work around my travel preferences. It’s never been an issue for me to go away and come back for whatever reason either.”
“I started working with Change in October 2022. Aleks has been my consultant since then, offering me amazing jobs schedules. She is always clear, and a great problem solver. Would definitely recommend Aleks! She is simply the best at her job.”
“By far the best recruitment agency I have ever dealt with. My consultant, Nicola has gone above and beyond for me, offering an amazing, attentive, professional service. Nicola has been so professional and efficient, always keeping in contact with me regarding new roles. She has been incredibly supportive and knowledgeable. I would highly recommend this agency for any recruitment needs. Thank you Nicola and all at Change Hospitality.”
“This was the second time I worked with Change to find a new job. My consultant helped me through, what otherwise would have been a gruelling process. She took time to understand exactly what I wanted, by looking beyond just my CV, but by taking the time to get to know me. My consultant found me the perfect job in no time, although unfortunately the company delayed its opening by two months, which was too long for me to wait. However, my consultant had an incredible backup job that I have now accepted and couldn’t be happier! My consultant was always available to answer any questions via phone or email and made sure that someone was always there to support me if she was away. I would like to thank Change for their professionalism and support throughout, for being warm and welcoming and for listening to my needs during the recruitment process. It was not daunting, but was very thorough, which made it quicker to find the perfect job.”
“I really enjoyed my experience at Change. My consultant was very professional and contacted me often to offer me temporary work. What I most appreciated is the diversity of the assignments I received, I worked in a Bank and also in a Restaurant. I would strongly recommend this agency as everyone is very reactive and you feel more considered than in other agencies specialising in hospitality”.
“One of the best agencies I have worked with in London. Incredibly professional yet completely understanding on a personal level. Great for finding temporary work and permanent positions. Within a day of signing up, my consultant managed to put me in a fantastic temporary position, cannot thank her enough for all her help whilst working with Change; she has made my process in finding a job very simple and quick”!
